Free 2-minute assessment

How mature is your operating-control system?

Score six management disciplines that determine whether operational problems get detected, quantified, owned and prevented—or simply reappear in the next weekly meeting.

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1. Exception visibility

How reliably do material operating exceptions surface in one place instead of being buried across inboxes, spreadsheets and meetings?

2. Exposure quantification

When something goes wrong, do you quantify financial exposure, SLA risk or another explicit materiality measure?

3. Ownership & action aging

Do open issues have one accountable owner, a due date, a corrective action and visible overdue status?

4. Control strength & evidence

For recurring failure modes, do you maintain preventive/detective controls with evidence and testing status?

5. KPI intervention discipline

Does a red KPI automatically create an owner and next action, rather than just appearing on a dashboard?

6. Automation economics

Are automation priorities based on measurable time, leakage, frequency, control risk, build cost and payback?

How the score translates into operating risk

0–39: Reactive

Problems are typically found through escalation. Prioritize one exception log, explicit owners and materiality before adding more dashboards.

40–69: Managed

Core routines exist, but control strength and action discipline are inconsistent. Standardize evidence, thresholds and corrective-action aging.

70–100: Controlled

Management signals are structured. The next gains usually come from control testing, automation economics and reducing recurring exception volume.

Build the control layer

Turn the assessment gaps into a working management system.

Operator Control System includes the Exception Log, KPI Scorecard, Control Register, Process Audit, Automation ROI model, Weekly Review and executive Control Center in one Excel toolkit.

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